Automechano Technologies
Our Ticket Management System streamlines customer support, issue tracking, and service delivery. It empowers teams to manage requests efficiently while maintaining high service quality.
Easily create, categorize, and prioritize support tickets.
Manage customers, agents, and support teams effectively.
Auto-assign tickets based on rules, workload, or expertise.
Handle tickets from email, chat, calls, and social media.
Define service levels with automated escalation rules.
Track agent performance, resolution times, and KPIs.
Link ticket hours to invoices for service billing.
Plan onsite visits, callbacks, and engineer assignments.
Deploy as SaaS or on your local server.
Access tickets anytime, anywhere.
Stay updated with ticket alerts & reminders.
Role-based access with strong security.
Build FAQs and solutions for self-service.
Connect with CRM, ERP, and third-party apps.
Entry-level
Best for startups with small teams.
Most Popular
For growing companies needing automation.
For Enterprises
Advanced package with customizations.
Always available for your team.
Regular updates & bug fixes.
Smooth transition with guided setup.
Get started in days, not months.
Our Ticket Management solution is scalable, secure, and customizable — perfect for startups, growing businesses, and large enterprises.